Help Center
How can we help?
Straight answers about getting listed, pricing, the tech edge and your account. Can’t find it here? The team is one email away.
Getting started
What LaunchLog is and how to get on it.
What is LaunchLog?
LaunchLog is a curated paid directory for indie makers, SaaS founders and tech launches. Every listing is a clean, structured product page built to be understood by people, search engines and AI answer engines like ChatGPT, Perplexity, Claude and Gemini.
How do I get listed?
Paste your product URL to generate a free private preview, edit the details, then choose a plan and publish. Your page goes live once payment succeeds and the listing passes review.
Is there a free listing?
There is no free public listing, but there is a free private preview so you can see exactly how your listing will look before you pay anything. You only pay when you decide to publish.
Listings & previews
How previews, publishing and editing work.
What is a free preview?
When you submit a URL, we light-crawl it and build a private preview of your listing — screenshot, title, tagline, description and category. The preview is private, excluded from search and the directory, reachable only via its unguessable link, and it expires after 7 days.
How long until my listing is live?
After a successful payment your listing is created and runs through enrichment and quality checks. Clean listings publish right away; a small number that get flagged go to a short manual review first.
Can I edit my listing?
Yes. You can edit the title, tagline, short description and category from the preview before publishing, and from your dashboard afterwards.
What does a listing include?
A dedicated public page on launchlog.ai with your product link, a human-readable summary, category context, a screenshot, schema.org structured data, sitemap inclusion and AI-friendly metadata.
Pricing & billing
Plans, renewals and refunds.
How much does it cost?
Basic is $24.99/year, Premium is $59.99/year, and Featured is $99/year as a launch price (regularly $149/year). All plans are annual and in USD.
Is billing monthly or annual?
Annual only. Plans renew automatically each year unless you cancel before the renewal date.
Do you offer refunds?
Yes — a 7-day money-back guarantee. If LaunchLog is not for you, email [email protected] within 7 days of your first payment and we will refund it and remove the listing.
How do I cancel?
You can cancel anytime from your billing settings to stop future renewals. Your listing stays live until the end of the period you have paid for.
The tech edge
Why LaunchLog pages are built for AI and search.
How does LaunchLog help AI discovery?
Every listing ships schema.org JSON-LD in an @graph, is included in a dynamic llms.txt, and supports content-negotiated markdown — so search crawlers and large language models can read and cite your product cleanly. Users see a normal directory page; machines see structured, citable data.
What is llms.txt?
llms.txt is an emerging convention that gives AI systems a clean, machine-readable map of a site’s content. LaunchLog generates one automatically so your listing is easy for LLMs to find and quote.
Will I rank #1 on Google?
No directory can promise a ranking, and we never will. What we do is give your product a well-structured, indexable, citable page — a credible signal that helps discovery across search and AI surfaces. The outcome still depends on your product and market.
Account & moderation
Reviews, rejections and your data.
How are submissions reviewed?
We use a hybrid of automated spam and quality checks plus human review. Most listings publish instantly; flagged or uncertain ones get a quick manual look before going live.
Why was my listing flagged or rejected?
Common reasons are misleading claims, spammy SEO tactics, prohibited content, or not being authorised to list the product. If you think it was a mistake, reply to the review email or contact support and we will take another look.
How do I delete my account or data?
Email [email protected] and we will handle deletion and data requests in line with our Privacy Policy and applicable law.
Still stuck?
Email the team and a real person will get back to you, usually within one business day.